360Dialog - Histórico de avisos

Meta has identified an issue where an incorrect error message appears during the Embedded Signup process. The message currently states, “Error: 2388297 [object Object] report error to 360dialog,” which may incorrectly suggest the issue is related to 360dialog.

The correct message should indicate that the issue is caused by reaching the phone number limit in WhatsApp Manager. To add a new phone number, you’ll need to delete an existing one from WhatsApp Manager or request additional numbers. If you need support with this, please contact our support team.

Meta’s engineering team is working on a fix, and we are now closing this issue on our status page.

We are closely monitoring the situation and awaiting further updates from Meta.
If you encounter this error while onboarding a number, please open a support ticket with our team for assistance.

We are closely monitoring the situation and awaiting further updates from Meta.
If you encounter this error while onboarding a number, please open a support ticket with our team for assistance.

Estamos monitorando de perto a situação e aguardando atualizações da Meta.
Consulte a página de status do Meta e inscreva-se para receber atualizações.

Estamos monitorando de perto a situação e aguardando atualizações da Meta.
Consulte a página de status do Meta e inscreva-se para receber atualizações.

Estamos monitorando de perto a situação e aguardando atualizações da Meta.
Consulte a página de status do Meta e inscreva-se para receber atualizações.

Estamos monitorando de perto a situação e aguardando atualizações da Meta.
Consulte a página de status do Meta e inscreva-se para receber atualizações.

The Embedded Signup issue is still under investigation. Some Business Managers may continue to experience onboarding failures due to a bug in Meta's UI.

We are waiting for Meta's engineers to apply the necessary adjustment. We will provide updates as soon as they become available.

The Embedded Signup issue (Error 2388297) is still under investigation. Some Business Managers may continue to experience onboarding failures due to a bug in Meta's UI.

We are waiting for Meta's engineers to apply the necessary adjustment. We will provide updates as soon as they become available.

We have confirmed this issue is not affecting all new onboarding processes.

The issue is limited to some Business Managers and is caused by a bug in Meta's UI. This bug incorrectly displays a generic error ([Error 2388297]) instead of the true failure reason, which is related to the account's specific limits or settings.

We are now waiting for Meta's engineers to apply the necessary adjustment. We will provide updates as soon as they become available.