Частично сниженная производительность

Numbers disconnected from API (code 1014, Connection refused)

Решено
Работает
Началось почти 2 года назад длился 1 день

Затронутые

Мета-инфраструктура
Meta/Facebook WhatsApp Business API (доставка сообщений)
WhatsApp Business Account Management (Meta Business Manager)
Обновления
  • Решено
    Решено

    The issue has now been resolved

  • Изучается
    Изучается

    Due to a problem with Meta's security automation, some API deployments were disconnected from the WhatsApp server.

    If your number was affected, you will get an error such as: code: 1014, title: 'Internal error', details: 'Connection refused. Please check if wacore is running: when trying to perform operations.

    Alternatively, the health check will return:

    "gateway_status": "unregistered"

    If this happens, please create a Support Ticket with us (Category: Messaging Has Completely Stopped Working) and we will re-register the number as per Meta guidance.