360dialog - Some disruptions to WABA Management > Payment Method – Детали инцидента

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Some disruptions to WABA Management > Payment Method

Решено
Производительность снижена
Началось около 1 года назаддлился 1 день

Затронутые

Мета-инфраструктура

Производительность снижена от 7:42 AM до 8:27 AM

WhatsApp Business Account Management (Meta Business Manager)

Производительность снижена от 7:42 AM до 8:27 AM

Обновления
  • Решено
    Решено

    Теперь проблема решена.

  • Определено
    Определено

    We are aware of an issue that is impacting our ability to set payment methods on new WhatsApp Business Accounts. We have escalated the issue to Meta and we are awaiting on a solution from their Integration Support Engineering team.

    This issue may affect new WABAs onboarded after 05/July/2023.

    When the issue is fixed by Meta, we will retrospectively set the Payment Methods on any affected WABAs.