Our Template Manager UI and Template API has been updated with the replacement Template categories.

ETA for fix < 24 hours

Currently, the 3 new Template Category Types are not supported in the 360 Hub API:

• TRANSACTIONAL
• MARKETING
• OTP

If you are using the API to create templates, please continue to use the existing categories.

• ACCOUNT_UPDATE
• ALERT_UPDATE
• APPOINTMENT_UPDATE
• AUTO_REPLY
• ISSUE_RESOLUTION
• PAYMENT_UPDATE
• PERSONALFINANCEUPDATE
• RESERVATION_UPDATE
• SHIPPING_UPDATE
• TICKET_UPDATE
• TRANSPORTATION_UPDATE

Also, Templates created in Meta Business Manager with the new category types cannot imported into the 360Hub at this time.