Partner API
Marketing Automation
WhatsApp Business Account Management (FB Business Manager)
Notice history
May 2023
Apr 2023
- ResolvedResolved
After consultation with Meta's Engineering Team we have rolled back all deployments to v2.45.1.
Working with Meta, we will re-evaluate further upgrade/roll outs to new versions to ensure as minimal impact as possible.
- MonitoringUpdate
META has been unable to provide a fix for the issues seen in version v2.47.x, therefore, to ensure stability to our clients we have begun the process to downgrade all WhatsApp Business API accounts to the latest stable version 2.45.1
The downgrade is already in progress and may take until Friday EOD (UTC). - MonitoringUpdate
We are continuing to actively monitor for errors relating to the latest WABA version v2.47.1. We are also in contact with Meta Direct Support about the issue. In the meantime, if you experience any performance issues such as frequent 503/504 errors or inability to send messages, please contact our support team via ticket or chat. You can check your WABA version by calling the healthcheck API endpoint.
- MonitoringMonitoring
The situation has largely stabilized. We are actively monitoring for errors relating to the latest WABA version v2.47.1. We are also in contact with Meta Direct Support about the issue. In the meantime, if you experience any performance issues such as frequent 503/504 errors or inability to send messages, please contact our support team via ticket or chat. You can check your WABA version by calling the healthcheck API endpoint.
- IdentifiedIdentified
We are aware of an issue that is impacting some numbers that were recently upgrade to version 2.47.1 of the WhatsApp Business API Client. If you experience performance issues such as frequent 503/504 errors or inability to send messages, please contact our support team via ticket or chat.
Mar 2023