Diálogo 360 - Message Delivery – Detalles del incidente

Sistemas funcionando con normalidad

Message Delivery

Resuelto
Interrupción menor
Iniciado el hace alrededor de 3 añosDuró 2 días

Afectado

Metainfraestructura

Interrupción menor de 9:20 PM a 7:27 PM

Meta / Facebook WhatsApp Business API (Entrega de mensajes)

Interrupción menor de 9:20 PM a 7:27 PM

Actualizaciones
  • Resuelto
    Resuelto

    Message from Meta: We are recovering from an earlier outage impacting message delivery, and services are in the process of being restored. We apologize for any inconvenience that this may have caused.

    Please update to our new version 2.39.3

    For more information please check our changelog: https://developers.facebook.com/docs/whatsapp/on-premises/changelog

  • Investigando
    Investigando

    Message from Meta: We are aware that business are unable to send messages to a consumer if the consumer initiated the WA thread between the two parties and the business sends a message after 7 days.

    The work-around is to remove the stale check from the send message path