360Dialog - Some disruptions to Messaging – Детали инцидента

Частично сниженная производительность

Some disruptions to Messaging

Изучается
Производительность снижена
Началось около 6 часов назад

Затронутые

360dialog Infrastructure

Производительность снижена от 5:12 PM до 12:00 AM

API WhatsApp Business 360dialog

Производительность снижена от 5:12 PM до 12:00 AM

Мета-инфраструктура

Производительность снижена от 5:12 PM до 12:00 AM

Облачный API WhatsApp (доставка сообщений)

Производительность снижена от 5:12 PM до 12:00 AM

Обновления
  • Обновление
    UTC
    Обновление

    This issue is still under investigation with Meta; we will share more updates as soon as we have them.

  • Обновление
    UTC
    Обновление

    We have applied a temporary workaround for messaging. The issue is escalated and under investigation with Meta, and we will share more updates as they become available.

  • Обновление
    UTC
    Обновление

    Our L3 Messaging team is actively investigating the issue. We will provide another update shortly as more information becomes available.



  • Изучается
    UTC
    Изучается

    We are aware of an issue that is impacting our Messaging.
    Customers are reporting Authorization Errors when trying to send messages.
    Our engineering team is currently investigating it. We'll update again as soon as we have more information.