360dialog - Meta incident - Messaging not working – Детали инцидента

Все системы работают

Meta incident - Messaging not working

Решено
Работает
Началось 2 дня назаддлился около 4 часов

Затронутые

360dialog Infrastructure

Работает от 2:08 PM до 6:34 PM

API WhatsApp Business 360dialog

Работает от 2:08 PM до 6:34 PM

Настройка номера WhatsApp Business API

Работает от 2:08 PM до 6:34 PM

Клиентский центр 360dialog

Работает от 2:08 PM до 6:34 PM

Партнерский центр 360dialog

Работает от 2:08 PM до 6:34 PM

Партнерский API

Работает от 2:08 PM до 6:34 PM

Обновления
  • Решено
    Решено

    Meta has fully restored all affected services. This incident is now resolved.

    Please refer to Meta Status Page and subscribe for updates.

  • Обновление
    Обновление

    Meta has resolved issues affecting some services. However, they are still actively working on restoring the remaining affected services. We are continuing to monitor the situation.

    We will provide another update as soon as additional information is available from Meta.

    Please refer to Meta Status Page and subscribe for updates.

  • Мониторинг
    Мониторинг

    Meta has resolved issues affecting some services. However, they are still actively working on restoring the remaining affected services. We are continuing to monitor the situation.

    We will provide another update as soon as additional information is available from Meta.

    Please refer to Meta Status Page and subscribe for updates.

  • Определено
    Определено

    We have observed a decrease in the number of errors. We are continuing to monitor the situation and are still awaiting a full fix from the Meta Engineering team.

    We will provide another update as soon as additional information is available from Meta.

    Please refer to Meta Status Page and subscribe for updates.

  • Обновление
    Обновление

    We are awaiting updates from the Meta Engineering team.

    We will provide another update as soon as additional information is available from Meta.


    Please refer to Meta Status Page and subscribe for updates.

  • Обновление
    Обновление

    Meta Engineers have confirmed they are currently experiencing high disruptions impacting the WhatsApp Cloud API.

    Meta engineering teams are investigating the issue.


    Please refer to Meta Status Page and subscribe for updates.

  • Обновление
    Обновление

    New number onboarding may be affected due to the Meta API being down.

    We are following up with Meta and will share another update.

  • Изучается
    Изучается

    Meta is returning a 500 Internal Server Error while sending messages via the Meta API.

    We have reported the issue to the Meta Engineers to investigate it. We will provide an update as soon as we hear from Meta Engineers.

    We are monitoring the situation closely and waiting on Meta.