On Wednesday, May 13, 2026, starting at 05:00 UTC (07:00 CEST), we will be performing scheduled network infrastructure upgrades to improve our platform's reliability. The maintenance window will last approximately 30 minutes. During this time, traffic will be rerouted to our upgraded gateway, and you may experience brief, intermittent connection errors (HTTP 404) lasting up to 80 seconds when accessing the following endpoint:
waba-v2.360dialog.io
All service hostnames and URLs will remain the same, and no action is required on your part. Inbound message webhooks may also be delayed for a short time as Meta retries delivery. If errors continue after the end time, please contact support.
We appreciate your patience as we complete these upgrades.
