360Dialog - Issue with Template Manager – Детали инцидента

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Issue with Template Manager

РешеноПроизводительность снижена4 часа 32 минуты

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360dialog Infrastructure

Производительность снижена от 3:23 AM до 7:55 AM

Партнерский центр 360dialog

Производительность снижена от 3:23 AM до 7:55 AM

  • РешеноUTC

    The issue has been identified and fixed.

    Please accept our apologies for any inconvenience that this may have caused.

  • ИзучаетсяUTC

    We are aware of an issue that is preventing users from creating Templates. Our engineering team is currently investigating it. Please wait for new updates, which will be shared here as soon as they are available.

    Details: When creating a Template message, you might get the error: `Invalid payload ({"error":{"message":"Error validating access token: The user has not authorized application x.","type":"OAuthException","code":190,"errorsubcode":458,"fbtraceid":"y"}}) `