360dialog - Issue with Template Manager – Детали инцидента

Все системы работают

Issue with Template Manager

Решено
Производительность снижена
Началось почти 4 года назаддлился около 4 часов

Затронутые

360dialog Infrastructure

Производительность снижена от 8:34 AM до 12:47 PM

Партнерский центр 360dialog

Производительность снижена от 8:34 AM до 12:47 PM

Обновления
  • Решено
    UTC
    Решено

    The issue has been identified and fixed.

    Please accept our apologies for any inconvenience that this may have caused.

  • Изучается
    UTC
    Изучается

    We are aware of an issue that is preventing users from creating Templates. Our engineering team is currently investigating it. Please wait for new updates, which will be shared here as soon as they are available.

    Details: When creating a Template message, you might get the error: `Invalid payload ({"error":{"message":"Error validating access token: The session has been invalidated because the user changed their password or Facebook has changed the session for security reasons.","type":"OAuthException","code":190,"errorsubcode":460,"fbtraceid":"x"}}) `