Some disruptions to template manager / template API

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360dialog Infrastructure

Партнерский центр 360dialog

Решеноиюня 30, 2022 в 13:06UTC
Our Template Manager UI and Template API has been updated with the replacement Template categories.
Обновлениеиюня 28, 2022 в 16:44UTC
ETA for fix < 24 hours
Определеноиюня 28, 2022 в 13:58UTC
Currently, the 3 new Template Category Types are not supported in the 360 Hub API:
- TRANSACTIONAL
- MARKETING
- OTP
If you are using the API to create templates, please continue to use the existing categories.
- ACCOUNT_UPDATE
- ALERT_UPDATE
- APPOINTMENT_UPDATE
- AUTO_REPLY
- ISSUE_RESOLUTION
- PAYMENT_UPDATE
- PERSONALFINANCEUPDATE
- RESERVATION_UPDATE
- SHIPPING_UPDATE
- TICKET_UPDATE
- TRANSPORTATION_UPDATE
Also, Templates created in Meta Business Manager with the new category types cannot imported into the 360Hub at this time.
Изучаетсяиюня 28, 2022 в 11:13UTC
We are aware of an issue that is impacting our template management API (4xx errors on template creation). Our engineering team is currently investigating the issue.

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