Conversation info / balance functionality under maintenance

Resolvido

Operacional

Começou em há quase 2 anos Durado cerca de 2 meses

Afetado

360dialog Infrastructure

Centro de parceiros 360dialog

API do parceiro

Atualizações

Resolvido
junho 30, 2022 em 13:11
Resolvido
junho 30, 2022 em 13:11
Pre-payment and Balance functionality has been restored. If you have any issues or queries in relation to your account Balance, please create a ticket for our Support Team.
Monitoramento
junho 13, 2022 em 10:53
Atualizar
junho 13, 2022 em 10:53
Balance and pre-payment functionality has been restored. There are a small number of accounts that have reported an incorrect balance - we are continuing to work on these.
Monitoramento
maio 23, 2022 em 14:31
Monitoramento
maio 23, 2022 em 14:31
The issue around retrieving conversation usage information and balance top up has been resolved. Clients owning numbers with $/€0.00 funds will be noticed in order to top up their balance before blocking will be reinstated.
Identificado
maio 17, 2022 em 08:44
Atualizar
maio 17, 2022 em 08:44
Our engineering team are still working on this feature.
Identificado
maio 11, 2022 em 12:13
Atualizar
maio 11, 2022 em 12:13
The Insights functionality is under maintenance and is scheduled for completion by the end of the week.
Identificado
maio 03, 2022 em 15:04
Identificado
maio 03, 2022 em 15:04
Due to maintenance, some users cannot see conversation statistics in the 360 Hub and funds cannot be added for conversation pre-payment. Until the maintenance is complete, the statistics graphs and balance information will be unavailable. Numbers with $/€0.00 funds will not be blocked.