360Dialog - Some disruptions to Messaging – Detalhes do incidente

Desempenho parcialmente degradado

Some disruptions to Messaging

Investigando
Desempenho degradado
Começou em há cerca de 7 horas

Afetado

360dialog Infrastructure

Desempenho degradado de 5:12 PM para 12:00 AM

API de negócios do WhatsApp 360dialog

Desempenho degradado de 5:12 PM para 12:00 AM

Metainfraestrutura

Desempenho degradado de 5:12 PM para 12:00 AM

API da nuvem do WhatsApp (entrega de mensagens)

Desempenho degradado de 5:12 PM para 12:00 AM

Atualizações
  • Atualizar
    UTC
    Atualizar

    This issue is still under investigation with Meta; we will share more updates as soon as we have them.

  • Atualizar
    UTC
    Atualizar

    We have applied a temporary workaround for messaging. The issue is escalated and under investigation with Meta, and we will share more updates as they become available.

  • Atualizar
    UTC
    Atualizar

    Our L3 Messaging team is actively investigating the issue. We will provide another update shortly as more information becomes available.



  • Investigando
    UTC
    Investigando

    We are aware of an issue that is impacting our Messaging.
    Customers are reporting Authorization Errors when trying to send messages.
    Our engineering team is currently investigating it. We'll update again as soon as we have more information.