360Dialog - Some disruptions to number onboarding — 360dialog Direct clients (partner ID: srMmqpPA) – Detalhes do incidente

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Some disruptions to number onboarding — 360dialog Direct clients (partner ID: srMmqpPA)

Resolvido
Operacional
Começou em há 5 mesesDurou 4 horas 21 minutos

Afetado

360dialog Infrastructure

Desempenho degradado de 2:18 AM para 6:40 AM, Operacional de 2:18 AM para 6:40 AM

API de negócios do WhatsApp 360dialog

Operacional de 2:18 AM para 6:40 AM

Configuração do Número da API do WhatsApp Business

Desempenho degradado de 2:18 AM para 6:40 AM

Hub do cliente 360dialog

Operacional de 2:18 AM para 6:40 AM

Centro de parceiros 360dialog

Operacional de 2:18 AM para 6:40 AM

API do parceiro

Operacional de 2:18 AM para 6:40 AM

Atualizações
  • Resolvido
    UTC
    Resolvido
    This incident has been resolved.
  • Investigando
    UTC
    Investigando

    We are aware of an issue that is impacting our number onboarding for 360Dialog Direct clients. Number onboarding has been temporarily disabled while our engineering team works on a fix. We'll update again as soon as we have more information.