360dialog - Meta incident - Webhook registration failing for newly created numbers – Detalhes do incidente

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Meta incident - Webhook registration failing for newly created numbers

Resolvido
Desempenho degradado
Começou em há 4 mesesDurado 1 dia

Afetado

360dialog Infrastructure

Operacional undefined 9:52 AM para 12:46 PM

API de negócios do WhatsApp 360dialog

Operacional undefined 9:52 AM para 12:46 PM

Configuração do Número da API do WhatsApp Business

Operacional undefined 9:52 AM para 12:46 PM

Hub do cliente 360dialog

Operacional undefined 9:52 AM para 12:46 PM

Centro de parceiros 360dialog

Operacional undefined 9:52 AM para 12:46 PM

API do parceiro

Operacional undefined 9:52 AM para 12:46 PM

Atualizações
  • Resolvido
    UTC
    Resolvido
    This incident has been resolved.
  • Identificado
    UTC
    Identificado

    We have found the potential root cause on Meta side and are waiting on Meta engineers to confirm.

    We will update again soon.

  • Atualizar
    UTC
    Atualizar

    We are closely monitoring the situation and awaiting updates from Meta.

  • Atualizar
    UTC
    Atualizar

    We are closely monitoring the situation and awaiting updates from Meta.

  • Atualizar
    UTC
    Atualizar

    We are closely monitoring the situation and awaiting updates from Meta.


  • Atualizar
    UTC
    Atualizar

    We are awaiting updates from Meta investigation.

  • Atualizar
    UTC
    Atualizar

    We are closely monitoring the situation and awaiting updates from Meta.

  • Investigando
    UTC
    Investigando

    We are recieving an unknown error from Meta while registering the webhook URL for newly created numbers.

    We are monitoring the situation closely and waiting on Meta.