Diálogo 360 - Some disruptions to WhatsApp API Messaging Service – Detalhes do incidente

Meta has applied a fix. We'll monitor it closely.

A public RCA will be published on this status page as soon as all details are made available by Meta.

We have implemented a workaround to mitigate the issue.

Meta has acknowledged an issue on their side and confirmed it is impacting multiple WhatsApp BSPs. Meta’s engineering team is currently investigating the root cause.

We will mark this incident as resolved for the time being.
A public RCA will be published on this status page as soon as all details are made available by Meta.

Meta made a change to the /media_id endpoint by introducing a chunked Transfer-Encoding response. This caused temporary issues when fetching media content. We are releasing a workaround shortly to handle this change.

While a fix has been pushed, we are receiving some reports of errors when sending or retrieving media messages in certain cases. Our engineering team is actively investigating.

The issue appears to be resolved and all services are operating normally.
We will continue to monitor closely and provide another update shortly.

We implemented a fix and are seeing signs of recovery.
We are currently monitoring the situation and will update again shortly.

Our engineering team have identified the issue and is currently working on a fix. We will update again asap.