360dialog - New number Onboarding error – Detalhes do incidente

Todos os sistemas operacionais

New number Onboarding error

Resolvido
Desempenho degradado
Começou em há quase 2 anosDurado 4 dias

Afetado

Metainfraestrutura

Desempenho degradado undefined 10:53 AM para 11:12 AM

Inscrição incorporada

Desempenho degradado undefined 10:53 AM para 11:12 AM

Atualizações
  • Resolvido
    Resolvido
    The issue is now resolved.
  • Monitoramento
    Monitoramento
    The majority of functionality has been restored to normal. We are currently monitoring it.
  • Identificado
    Identificado
    Meta has acknowledged the issue being on their Platform. We are continuing to work together with Meta on this problem, and do not currently have an ETA for restoration of all functionality.
  • Investigando
    Investigando
    We are aware of an issue that is impacting new number onboarding via the Embedded signup. We are currently investigating it with Meta. We do not currently have a resolution ETA but we'll update again as soon as possible.