360Dialog - API performance degradation – Detalhes do incidente

Todos os sistemas operacionais

API performance degradation

Resolvido
Operacional
Começou em há mais de 3 anos

Afetado

360dialog Infrastructure

Operacional de 1:15 PM para 1:15 PM

API de negócios do WhatsApp 360dialog

Operacional de 1:15 PM para 1:15 PM

Centro de parceiros 360dialog

Operacional de 1:15 PM para 1:15 PM

Atualizações
  • Resolvido
    UTC
    Resolvido

    At ~13:15UTC we detected a performance degradation of our APIs. Customers may have experienced increased API response times and / or API timeouts. The issue was resolved by -14:32UTC.
    We are reviewing the incident internally and we will provide a root cause analysis in due course.