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Resolvido
Some disruptions to Messaging

Começou em
agosto 04, 2022 em 14:44
Status
Resolvido após cerca de 2 horas

Impacto

Desempenho degradado
Afetado
360dialog Infrastructure
360dialog WhatsApp Business API
  • Resolvido

    The issue is now resolved ✅

    Due an incident in our Redis cluster, our Callback Service stopped working properly. Actions were taken and operability of services has been normalized.

  • Monitoramento

    We have fixed the issue. We are continuing to monitor the situation.

  • Investigando

    We are aware of an issue that is impacting our messaging service. Our engineering team is currently investigating it with priority and we'll update again as soon as possible.