360Dialog - Some disruptions to Messaging – Detalhes do incidente

Todos os sistemas operacionais

Mostrar status atual

Some disruptions to Messaging

ResolvidoDesempenho degradado2 horas 15 minutos

Afetado

360dialog Infrastructure

Desempenho degradado de 2:44 PM para 4:59 PM

API de negócios do WhatsApp 360dialog

Desempenho degradado de 2:44 PM para 4:59 PM

  • ResolvidoUTC

    The issue is now resolved ✅

    Due an incident in our Redis cluster, our Callback Service stopped working properly. Actions were taken and operability of services has been normalized.

  • MonitoramentoUTC

    We have fixed the issue. We are continuing to monitor the situation.

  • InvestigandoUTC

    We are aware of an issue that is impacting our messaging service. Our engineering team is currently investigating it with priority and we'll update again as soon as possible.