360Dialog - Issue with Meta Graph API – Detalhes do incidente

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Issue with Meta Graph API

Resolvido
Parcialmente indisponível
Começou em há mais de 4 anosDurou 97 horas 49 minutos

Afetado

360dialog Infrastructure

Parcialmente indisponível de 9:28 AM para 11:17 AM

Centro de parceiros 360dialog

Parcialmente indisponível de 9:28 AM para 11:17 AM

Atualizações
  • Resolvido
    UTC
    Resolvido

    The issue is now resolved.

  • Identificado
    UTC
    Identificado

    We are continuing to work with Meta Support to solve an issue with the Meta Graph API. Until a solution is found, the following services will be impacted:

    • Account syncing (status updates)
    • Template creation and approvals
    • Number Porting (migration to 360dialog)
    • Onboarding (Classic Signup flow)
  • Investigando
    UTC
    Investigando

    We are aware of an issue with the Meta Graph API that is impacting the 360dialog Hub (number onboarding, migrations and status updates). Our engineering team is currently investigating with Meta Support.