Diálogo 360 - Message Delivery – Detalhes do incidente

Todos os sistemas operacionais

Message Delivery

Resolvido
Desempenho degradado
Começou em há mais de 3 anosDurado 7 dias

Afetado

Metainfraestrutura

Desempenho degradado undefined 12:56 AM para 10:27 PM

API Meta/Facebook WhatsApp Business (Entrega de Mensagens)

Desempenho degradado undefined 12:56 AM para 10:27 PM

Atualizações
  • Resolvido
    Resolvido

    Message from Meta: As of March 4, 2022, the patch release (Version v2.39.2) is available to address a bug related to sending media messages by URL with WhatsApp Business Platform on-premises API v2.39.1. This patch release will expire on August 31, 2022.

  • Monitoramento
    Monitoramento

    Following Meta advice, we have mitigated the issue arising from media sending by rolling back affected numbers to v2.37.1. We are continuing to monitor for affected numbers. For our customers, no action is required.

  • Investigando
    Investigando

    Message from Meta: We have identified a bug related to sending media messages with WhatsApp Business Platform on-premises API v2.39.1. While we focus on resolving this issue, we recommend downgrading to v2.37.1. In order to downgrade, you must swap out the container versions and restart them.