360Dialog - Some disruptions to WABA Management > Payment Method – Detalles del incidente

Sistemas funcionando con normalidad

Some disruptions to WABA Management > Payment Method

Resuelto
Rendimiento degradado
Iniciado el hace alrededor de 3 añosDuró 1 día

Afectado

Metainfraestructura

Rendimiento degradado de 7:42 AM a 8:27 AM

WhatsApp Business Account Management (Meta Business Manager)

Rendimiento degradado de 7:42 AM a 8:27 AM

Actualizaciones
  • Resuelto
    UTC
    Resuelto

    El problema ya está resuelto.

  • Identificado
    UTC
    Identificado

    We are aware of an issue that is impacting our ability to set payment methods on new WhatsApp Business Accounts. We have escalated the issue to Meta and we are awaiting on a solution from their Integration Support Engineering team.

    This issue may affect new WABAs onboarded after 05/July/2023.

    When the issue is fixed by Meta, we will retrospectively set the Payment Methods on any affected WABAs.