360dialog - New number Onboarding error – Detalles del incidente

Sistemas funcionando con normalidad

New number Onboarding error

Resuelto
Rendimiento degradado
Iniciado el hace alrededor de 2 mesesDuró 4 días

Afectado

Metainfraestructura

Rendimiento degradado de 10:53 AM a 11:12 AM

Registro integrado

Rendimiento degradado de 10:53 AM a 11:12 AM

Actualizaciones
  • Resuelto
    Resuelto
    The issue is now resolved.
  • Supervisando
    Supervisando
    The majority of functionality has been restored to normal. We are currently monitoring it.
  • Identificado
    Identificado
    Meta has acknowledged the issue being on their Platform. We are continuing to work together with Meta on this problem, and do not currently have an ETA for restoration of all functionality.
  • Investigando
    Investigando
    We are aware of an issue that is impacting new number onboarding via the Embedded signup. We are currently investigating it with Meta. We do not currently have a resolution ETA but we'll update again as soon as possible.