360Dialog - Issue with Template Manager – Incident details

All systems operational

Issue with Template Manager

Resolved
Operational
Started about 2 years agoLasted about 3 hours

Affected

360dialog Infrastructure

Operational from 7:01 AM to 10:11 AM

360dialog Partner Hub

Operational from 7:01 AM to 10:11 AM

Partner API

Operational from 7:01 AM to 10:11 AM

Updates
  • Resolved
    Resolved

    The issue has been identified and fixed.

    Please accept our apologies for any inconvenience that this may have caused.

  • Investigating
    Investigating

    We are aware of an issue that is preventing users from seeing and creating Templates.
    Our engineering team is currently investigating it.
    Please wait for new updates, which will be shared here as soon as they are available.