All systems operational

360dialog Hub issue

Resolved
Minor outage
Started almost 2 years ago Lasted about 2 hours

Affected

360dialog Infrastructure
360dialog Partner Hub
Updates
  • Resolved
    Resolved

    The issue is resolved for all Clients & Partners.


    Dear customers, In the morning of the 17th June our infrastructure was affected by a DDos attack in 2 waves. During the first wave our system could withstand the attack but responded much slower than usually. The 2nd wave took large parts of our system unreachable until our infrastructure team was able to detect the pattern and filter the malicious traffic. Since 15:32 UTC all systems are reachable again. We apologise for the problems it created to our customers and we are already working together with the Google Cloud team to be better prepared for future DDos attacks in this dimension and even beyond. Robert Konopka CTO - 360dialog

  • Identified
    Identified

    We are aware of a loading issue with the 360dialog Hub. Our engineering team is currently working on this issue.