360Dialog - Some disruptions to Messaging Service – Details zu Vorfällen

Alle Systeme funktionieren

Some disruptions to Messaging Service

Gelöst
Funktionsfähig
Aufgetreten am vor mehr als 2 JahrenDauerte weniger als 1 Minute

Betroffen

360dialog Infrastructure

Funktionsfähig aus 7:00 AM zu 7:00 AM

360dialog WhatsApp Business API

Funktionsfähig aus 7:00 AM zu 7:00 AM

Aktualisierung
  • Gelöst
    Gelöst

    We experienced an issue which some nodes could not restart in the usual time. This incident was related to previously unseen behavior in unavailability of nodes within our setup. This resulted in an "internal server error" response when trying to perform basic operations such as message sending. The issue started at ~2am UTC and was corrected ~7am UTC. All affected numbers resumed messaging as normal.