360dialog - Some disruptions to number onboarding — 360dialog Direct clients (partner ID: srMmqpPA) – Incident details

All systems operational

Some disruptions to number onboarding — 360dialog Direct clients (partner ID: srMmqpPA)

Resolved
Operational
Started 2 days agoLasted about 4 hours

Affected

360dialog Infrastructure

Degraded performance from 2:18 AM to 6:40 AM, Operational from 2:18 AM to 6:40 AM

360dialog WhatsApp Business API

Operational from 2:18 AM to 6:40 AM

WhatsApp Business API Number Setup

Degraded performance from 2:18 AM to 6:40 AM

360dialog Client Hub

Operational from 2:18 AM to 6:40 AM

360dialog Partner Hub

Operational from 2:18 AM to 6:40 AM

Partner API

Operational from 2:18 AM to 6:40 AM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    We are aware of an issue that is impacting our number onboarding for 360Dialog Direct clients. Number onboarding has been temporarily disabled while our engineering team works on a fix. We'll update again as soon as we have more information.