360dialog - Some disruptions to 360Dialog Client Hub – Incident details

All systems operational

Some disruptions to 360Dialog Client Hub

Resolved
Degraded performance
Started about 1 year agoLasted about 1 hour

Affected

360dialog Infrastructure

Degraded performance from 7:31 AM to 8:34 AM

360dialog Client Hub

Degraded performance from 7:31 AM to 8:34 AM

Updates
  • Resolved
    UTC
    Resolved

    The issue is now resolved.

  • Identified
    UTC
    Identified

    We have identified the cause of the issue and are actively working on a resolution.

  • Investigating
    UTC
    Investigating

    We are aware of an issue that is impacting the use of the Manage WhatsApp Business account button having redirection issues in the 360Dialog Client Hub. Our engineering team is currently investigating it. We'll update again as soon as we have more information.