360dialog - Webhooks which use auth headers might not work properly – Incident details
WhatsApp Cloud API (Message Delivery) experiencing degraded performance
Webhooks which use auth headers might not work properly
Resolved
Operational
Started 3 months agoLasted 1 day
Affected
Meta Infrastructure
Operational from 7:00 PM to 7:00 PM
WhatsApp Cloud API (Message Delivery)
Operational from 7:00 PM to 7:00 PM
Updates
Resolved
Resolved
The issue is now resolved.
Identified
Identified
This should only affect account that were created with in the last 3 days.
We identified that webhooks which use auth headers may not work properly. That results in 'Bearer' auth token not being passed properly to customer webhook.
Our engineering team is working on the fix.
