360dialog - Webhooks which use auth headers might not work properly – Incident details

All systems operational

Webhooks which use auth headers might not work properly

Resolved
Operational
Started about 2 months agoLasted 1 day

Affected

Meta Infrastructure

Operational from 7:00 PM to 7:00 PM

WhatsApp Cloud API (Message Delivery)

Operational from 7:00 PM to 7:00 PM

Updates
  • Resolved
    Resolved
    The issue is now resolved.
  • Identified
    Identified
    This should only affect account that were created with in the last 3 days. We identified that webhooks which use auth headers may not work properly. That results in 'Bearer' auth token not being passed properly to customer webhook. Our engineering team is working on the fix.