360Dialog - Major outage to the WhatsApp network – Incident details

All systems operational

Major outage to the WhatsApp network

Resolved
Major outage
Started over 2 years agoLasted about 2 hours

Affected

Meta Infrastructure

Major outage from 8:40 AM to 10:40 AM

WhatsApp On-Premise API (Message Delivery)

Major outage from 8:40 AM to 10:40 AM

WhatsApp Business Account Management (Meta Business Manager)

Major outage from 8:40 AM to 10:40 AM

Embedded Signup

Major outage from 8:40 AM to 10:40 AM

Updates
  • Resolved
    Resolved

    Meta have marked the issues as resolved on their side. Messaging now appears to be stable and fully functional again.

  • Monitoring
    Monitoring

    It seems that the problem has been resolved.

    We're still monitoring this issue to make sure that all services have been restored.

  • Identified
    Identified

    We are aware of a total outage affecting the global WhatsApp network. Meta have acknowledged this issue and are currently investigating.

    We will update you as soon as we have further information.