Conversation info / balance functionality under maintenance

Resuelto

En funcionamiento

Iniciado el hace casi 2 años Duró alrededor de 2 meses

Afectado

360dialog Infrastructure

Centro de socios de 360dialog

API de socios

Actualizaciones

Resuelto
junio 30, 2022 a 13:11
Resuelto
junio 30, 2022 a 13:11
Pre-payment and Balance functionality has been restored. If you have any issues or queries in relation to your account Balance, please create a ticket for our Support Team.
Supervisando
junio 13, 2022 a 10:53
Actualizar
junio 13, 2022 a 10:53
Balance and pre-payment functionality has been restored. There are a small number of accounts that have reported an incorrect balance - we are continuing to work on these.
Supervisando
mayo 23, 2022 a 14:31
Supervisando
mayo 23, 2022 a 14:31
The issue around retrieving conversation usage information and balance top up has been resolved. Clients owning numbers with $/€0.00 funds will be noticed in order to top up their balance before blocking will be reinstated.
Identificado
mayo 17, 2022 a 08:44
Actualizar
mayo 17, 2022 a 08:44
Our engineering team are still working on this feature.
Identificado
mayo 11, 2022 a 12:13
Actualizar
mayo 11, 2022 a 12:13
The Insights functionality is under maintenance and is scheduled for completion by the end of the week.
Identificado
mayo 03, 2022 a 15:04
Identificado
mayo 03, 2022 a 15:04
Due to maintenance, some users cannot see conversation statistics in the 360 Hub and funds cannot be added for conversation pre-payment. Until the maintenance is complete, the statistics graphs and balance information will be unavailable. Numbers with $/€0.00 funds will not be blocked.