360Dialog - Some disruptions to Messaging – Detalles del incidente

Experimentando un rendimiento parcialmente degradado

Some disruptions to Messaging

Investigando
Rendimiento degradado
Iniciado el hace alrededor de 7 horas

Afectado

360dialog Infrastructure

Rendimiento degradado de 5:12 PM a 12:00 AM

API de WhatsApp Business de 360dialog

Rendimiento degradado de 5:12 PM a 12:00 AM

Metainfraestructura

Rendimiento degradado de 5:12 PM a 12:00 AM

API de nube de WhatsApp (entrega de mensajes)

Rendimiento degradado de 5:12 PM a 12:00 AM

Actualizaciones
  • Actualizar
    UTC
    Actualizar

    This issue is still under investigation with Meta; we will share more updates as soon as we have them.

  • Actualizar
    UTC
    Actualizar

    We have applied a temporary workaround for messaging. The issue is escalated and under investigation with Meta, and we will share more updates as they become available.

  • Actualizar
    UTC
    Actualizar

    Our L3 Messaging team is actively investigating the issue. We will provide another update shortly as more information becomes available.



  • Investigando
    UTC
    Investigando

    We are aware of an issue that is impacting our Messaging.
    Customers are reporting Authorization Errors when trying to send messages.
    Our engineering team is currently investigating it. We'll update again as soon as we have more information.