360Dialog - Meta incident - Webhook registration failing for newly created numbers – Detalles del incidente

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Meta incident - Webhook registration failing for newly created numbers

Resuelto
Rendimiento degradado
Iniciado el hace 7 mesesDuró 26 horas 54 minutos

Afectado

360dialog Infrastructure

Operativo de 9:52 AM a 12:46 PM

API de WhatsApp Business de 360dialog

Operativo de 9:52 AM a 12:46 PM

Configuración del número de la API empresarial de WhatsApp

Operativo de 9:52 AM a 12:46 PM

Centro de clientes de 360dialog

Operativo de 9:52 AM a 12:46 PM

Centro de socios de 360dialog

Operativo de 9:52 AM a 12:46 PM

API de socios

Operativo de 9:52 AM a 12:46 PM

Actualizaciones
  • Resuelto
    UTC
    Resuelto
    This incident has been resolved.
  • Identificado
    UTC
    Identificado

    We have found the potential root cause on Meta side and are waiting on Meta engineers to confirm.

    We will update again soon.

  • Actualizar
    UTC
    Actualizar

    We are closely monitoring the situation and awaiting updates from Meta.

  • Actualizar
    UTC
    Actualizar

    We are closely monitoring the situation and awaiting updates from Meta.

  • Actualizar
    UTC
    Actualizar

    We are closely monitoring the situation and awaiting updates from Meta.


  • Actualizar
    UTC
    Actualizar

    We are awaiting updates from Meta investigation.

  • Actualizar
    UTC
    Actualizar

    We are closely monitoring the situation and awaiting updates from Meta.

  • Investigando
    UTC
    Investigando

    We are recieving an unknown error from Meta while registering the webhook URL for newly created numbers.

    We are monitoring the situation closely and waiting on Meta.