360Dialog - Some disruptions to 360dialog Hub – Detalles del incidente

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Some disruptions to 360dialog Hub

Resuelto
Operativo
Iniciado el hace 10 mesesDuró 1 hora 3 minutos

Afectado

360dialog Infrastructure

Interrupción grave de 5:41 PM a 6:35 PM, Interrupción parcial de 5:41 PM a 6:35 PM, Operativo de 5:41 PM a 6:35 PM, Rendimiento degradado de 6:35 PM a 6:45 PM, Operativo de 6:35 PM a 6:45 PM

API de WhatsApp Business de 360dialog

Operativo de 5:41 PM a 6:45 PM

Configuración del número de la API empresarial de WhatsApp

Interrupción parcial de 5:41 PM a 6:35 PM, Rendimiento degradado de 6:35 PM a 6:45 PM

Centro de clientes de 360dialog

Interrupción grave de 5:41 PM a 6:35 PM, Rendimiento degradado de 6:35 PM a 6:45 PM

Centro de socios de 360dialog

Interrupción grave de 5:41 PM a 6:35 PM, Rendimiento degradado de 6:35 PM a 6:45 PM

API de socios

Interrupción grave de 5:41 PM a 6:35 PM, Rendimiento degradado de 6:35 PM a 6:45 PM

Actualizaciones
  • Resuelto
    UTC
    Resuelto

    This incident has been resolved. The 360dialog Hub is fully operational.

  • Supervisando
    UTC
    Supervisando

    The issue has been identified, and the service has been restored. We are currently monitoring the situation to ensure stability.

  • Investigando
    UTC
    Investigando

    We are aware of an issue affecting our 360dialog Hub, resulting in Unavailability. Our engineering team is currently investigating it. We'll update again as soon as we have more information.