Diálogo 360 - Some disruptions to Billing Service – Detalles del incidente

Sistemas funcionando con normalidad

Some disruptions to Billing Service

Resuelto
Rendimiento degradado
Iniciado el hace más de 1 añoDuró alrededor de 20 horas

Afectado

360dialog Infrastructure

Rendimiento degradado de 4:03 PM a 12:30 PM

Sistema de Pagos 360

Rendimiento degradado de 4:03 PM a 12:30 PM

Actualizaciones
  • Resuelto
    Resuelto

    El problema está resuelto.

  • Supervisando
    Supervisando

    Se ha implementado una solución para este problema. Estamos monitoreando la situación.

  • Investigando
    Investigando

    We are aware of an issue that is impacting our Billing Service. This is preventing some Customers from canceling subscriptions and adding conversation funds. Customers may be presented with an error "Billing System isn't responding" when attempting these actions in the 360dialog Client Hub. Our engineering team is currently investigating it and we'll update again as soon as possible.