360Dialog - API performance degradation – Detalles del incidente

Todos los sistemas funcionan con normalidad

API performance degradation

Resuelto
Operativo
Iniciado el hace más de 3 años

Afectado

360dialog Infrastructure

Operativo de 1:15 PM a 1:15 PM

API de WhatsApp Business de 360dialog

Operativo de 1:15 PM a 1:15 PM

Centro de socios de 360dialog

Operativo de 1:15 PM a 1:15 PM

Actualizaciones
  • Resuelto
    UTC
    Resuelto

    At ~13:15UTC we detected a performance degradation of our APIs. Customers may have experienced increased API response times and / or API timeouts. The issue was resolved by -14:32UTC.
    We are reviewing the incident internally and we will provide a root cause analysis in due course.