360dialog - Issues with migration assistant tool in the 360dialog Hub – Detalles del incidente

Sistemas funcionando con normalidad

Issues with migration assistant tool in the 360dialog Hub

Resuelto
Rendimiento degradado
Iniciado el hace alrededor de 3 añosDuró alrededor de 19 horas

Afectado

360dialog Infrastructure

Rendimiento degradado de 12:39 PM a 7:50 AM

Centro de socios de 360dialog

Rendimiento degradado de 12:39 PM a 7:50 AM

Actualizaciones
  • Resuelto
    UTC
    Resuelto

    El problema ya está resuelto.

  • Identificado
    UTC
    Identificado

    We are aware of an issue that is impacting Cloud API migrations. Customers are currently unable to migrate numbers from the 360dialog On-Premise API => 360dialog Cloud API using the migration assistant tool in the 360dialog Hub. Our engineering team is currently investigating it and we'll update again as soon as possible. Please pause any migration activities until further notice.