360Dialog - Issue with Template Manager – Detalles del incidente

Todos los sistemas funcionan con normalidad

Issue with Template Manager

ResueltoRendimiento degradado51 minutos

Afectado

360dialog Infrastructure

Rendimiento degradado de 10:47 AM a 11:39 AM

Centro de socios de 360dialog

Rendimiento degradado de 10:47 AM a 11:39 AM

  • ResueltoUTC

    The issue is now resolved.

  • InvestigandoUTC

    We are aware of an issue that is preventing users from creating Templates. Our engineering team is currently investigating it. Please wait for new updates, which will be shared here as soon as they are available.

    Details: When creating a Template message, you might get the error: `Invalid payload ({"error":{"message":"Error validating access token: The user has not authorized application x.","type":"OAuthException","code":190,"errorsubcode":458,"fbtraceid":"y"}}) `