360Dialog - Issue affecting MultiConnect instances – Detalles del incidente

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Issue affecting MultiConnect instances

Resuelto
Interrupción parcial
Iniciado el hace alrededor de 4 añosDuró 1 hora 44 minutos

Afectado

360dialog Infrastructure

Interrupción parcial de 11:04 AM a 12:49 PM

API de WhatsApp Business de 360dialog

Interrupción parcial de 11:04 AM a 12:49 PM

Actualizaciones
  • Resuelto
    UTC
    Resuelto

    The issue is now resolved.

  • Identificado
    UTC
    Identificado

    We have identified the issue and are working on a fix.

  • Investigando
    UTC
    Investigando

    We are currently aware of an issue affecting our MultiConnect instances. Affected numbers will get an error `error":"HTTPSConnectionPool(host='x', port=443): Max retries exceeded with url: /v1/messages` when trying to send messages. Our Engineering team is currently investigating.