360dialog - Some disruptions to Messaging – Detalles del incidente

Sistemas funcionando con normalidad

Some disruptions to Messaging

Resuelto
Rendimiento degradado
Iniciado el hace casi 4 añosDuró alrededor de 2 horas

Afectado

360dialog Infrastructure

Rendimiento degradado de 2:44 PM a 4:59 PM

API de WhatsApp Business de 360dialog

Rendimiento degradado de 2:44 PM a 4:59 PM

Actualizaciones
  • Resuelto
    UTC
    Resuelto

    The issue is now resolved ✅

    Due an incident in our Redis cluster, our Callback Service stopped working properly. Actions were taken and operability of services has been normalized.

  • Supervisando
    UTC
    Supervisando

    We have fixed the issue. We are continuing to monitor the situation.

  • Investigando
    UTC
    Investigando

    We are aware of an issue that is impacting our messaging service. Our engineering team is currently investigating it with priority and we'll update again as soon as possible.