Diálogo 360 - Issue with Meta Graph API – Detalles del incidente

Sistemas funcionando con normalidad

Issue with Meta Graph API

Resuelto
Interrupción parcial
Iniciado el hace más de 3 añosDuró 4 días

Afectado

360dialog Infrastructure

Interrupción parcial de 9:28 AM a 11:17 AM

Centro de socios de 360dialog

Interrupción parcial de 9:28 AM a 11:17 AM

Metainfraestructura

Interrupción parcial de 9:28 AM a 11:17 AM

Meta / Facebook WhatsApp Business API (Entrega de mensajes)

Interrupción parcial de 9:28 AM a 11:17 AM

Actualizaciones
  • Resuelto
    Resuelto

    The issue is now resolved.

  • Identificado
    Identificado

    We are continuing to work with Meta Support to solve an issue with the Meta Graph API. Until a solution is found, the following services will be impacted:

    • Account syncing (status updates)
    • Template creation and approvals
    • Number Porting (migration to 360dialog)
    • Onboarding (Classic Signup flow)
  • Investigando
    Investigando

    We are aware of an issue with the Meta Graph API that is impacting the 360dialog Hub (number onboarding, migrations and status updates). Our engineering team is currently investigating with Meta Support.