360Dialog - Issue with Meta Graph API – Detalles del incidente

Todos los sistemas funcionan con normalidad

Issue with Meta Graph API

ResueltoInterrupción parcial97 horas 49 minutos

Afectado

360dialog Infrastructure

Interrupción parcial de 9:28 AM a 11:17 AM

Centro de socios de 360dialog

Interrupción parcial de 9:28 AM a 11:17 AM

  • ResueltoUTC

    The issue is now resolved.

  • IdentificadoUTC

    We are continuing to work with Meta Support to solve an issue with the Meta Graph API. Until a solution is found, the following services will be impacted:

    • Account syncing (status updates)
    • Template creation and approvals
    • Number Porting (migration to 360dialog)
    • Onboarding (Classic Signup flow)
  • InvestigandoUTC

    We are aware of an issue with the Meta Graph API that is impacting the 360dialog Hub (number onboarding, migrations and status updates). Our engineering team is currently investigating with Meta Support.