360dialog - Some disruptions to Embedded Signup – Detalles del incidente

Sistemas funcionando con normalidad

Some disruptions to Embedded Signup

Resuelto
Rendimiento degradado
Iniciado el hace más de 4 añosDuró 11 días

Afectado

Metainfraestructura

Rendimiento degradado de 2:11 PM a 2:16 PM

Registro integrado

Rendimiento degradado de 2:11 PM a 2:16 PM

Actualizaciones
  • Resuelto
    UTC
    Resuelto

    The Embedded Signup process has been stabilized.

  • Investigando
    UTC
    Investigando

    We are aware of an issue that is impacting the Embedded Signup process. If the Embedded Signup flow is aborted before completion, we incorrectly receive a success callback from FB / Meta servers and the user will be logged into the 360dialog Hub. There, they will see a message "we are setting up your number" indefinitely.

    If this happens, we suggest:

    • Log out of the 360dialog Hub
    • Redo the ES flow

    Facebook / Meta are currently investigating the issue.