360dialog - Some disruptions to Ticket Service – Detalles del incidente

Sistemas funcionando con normalidad

Some disruptions to Ticket Service

Resuelto
Rendimiento degradado
Iniciado el hace más de 4 añosDuró 2 días

Afectado

360dialog Infrastructure

Rendimiento degradado de 5:08 PM a 11:22 AM

Centro de socios de 360dialog

Rendimiento degradado de 5:08 PM a 11:22 AM

Actualizaciones
  • Resuelto
    UTC
    Resuelto

    Ticketing issue resolved.

  • Identificado
    UTC
    Identificado

    You can still create tickets via the 360dialog Hub. You will receive support response notifications via email.

  • Investigando
    UTC
    Investigando

    We are aware of an issue that is impacting our Ticketing Service in the 360dialog Hub. Some users cannot view ticket content. Our engineering team is currently investigating it and we'll update again as soon as possible.