Diálogo 360 - Message Delivery – Detalles del incidente

Sistemas funcionando con normalidad

Message Delivery

Resuelto
Rendimiento degradado
Iniciado el hace más de 3 añosDuró 7 días

Afectado

Metainfraestructura

Rendimiento degradado de 12:56 AM a 10:27 PM

Meta / Facebook WhatsApp Business API (Entrega de mensajes)

Rendimiento degradado de 12:56 AM a 10:27 PM

Actualizaciones
  • Resuelto
    Resuelto

    Message from Meta: As of March 4, 2022, the patch release (Version v2.39.2) is available to address a bug related to sending media messages by URL with WhatsApp Business Platform on-premises API v2.39.1. This patch release will expire on August 31, 2022.

  • Supervisando
    Supervisando

    Following Meta advice, we have mitigated the issue arising from media sending by rolling back affected numbers to v2.37.1. We are continuing to monitor for affected numbers. For our customers, no action is required.

  • Investigando
    Investigando

    Message from Meta: We have identified a bug related to sending media messages with WhatsApp Business Platform on-premises API v2.39.1. While we focus on resolving this issue, we recommend downgrading to v2.37.1. In order to downgrade, you must swap out the container versions and restart them.