360dialog - Meta incident - Incoming messages issue – Incident details

All systems operational

Meta incident - Incoming messages issue

Resolved
Degraded performance
Started over 1 year agoLasted 1 day

Affected

Meta Infrastructure

Degraded performance from 6:38 PM to 9:25 PM

WhatsApp Cloud API (Message Delivery)

Degraded performance from 6:38 PM to 9:25 PM

Updates
  • Resolved
    UTC
    Resolved

    Meta has resolved the issue on their side, and the services have now been restored.

  • Update
    UTC
    Update

    We´re monitoring and waiting for further updates from Meta.

  • Monitoring
    UTC
    Monitoring

    We are monitoring and waiting for further updates from Meta.

  • Update
    UTC
    Update

    We are closely monitoring the situation and awaiting further updates from Meta on their ongoing investigation. We will share any new information as soon as it becomes available.

  • Update
    UTC
    Update

    We are closely monitoring the situation and awaiting further updates from Meta on their ongoing investigation. We will share any new information as soon as it becomes available.

  • Update
    UTC
    Update

    We are actively monitoring the situation and awaiting further details from Meta regarding their ongoing investigation. We will provide updates as soon as more information becomes available.

  • Investigating
    UTC
    Investigating

    Meta has acknowledged an issue on their side, experiencing some disruption that impacts the receipt of incoming messages on WhatsApp Cloud API. This issue started on March 5th at 8 AM GMT.