360dialog - Some disruptions to media template creation – Incident details

All systems operational

Some disruptions to media template creation

Resolved
Degraded performance
Started almost 2 years agoLasted about 2 hours

Affected

360dialog Infrastructure

Degraded performance from 7:23 AM to 9:26 AM

360dialog Client Hub

Degraded performance from 7:23 AM to 9:26 AM

360dialog Partner Hub

Degraded performance from 7:23 AM to 9:26 AM

Partner API

Degraded performance from 7:23 AM to 9:26 AM

Updates
  • Resolved
    UTC
    Resolved

    The issue has been mitigated.

  • Investigating
    UTC
    Investigating

    We are aware of an issue that is impacting media template creation. Our engineering team is currently investigating it. We'll provide an update as soon as possible.