Webhooks which use auth headers might not work properly

Resolved

Operational

Started almost 2 years agoAugust 28, 2024Lasted 1 day7:00 PMAugust 29, 20247:00 PMUTC

Affected

Meta Infrastructure

WhatsApp Cloud API (Message Delivery)

Updates

Resolved
August 29, 2024 at 7:00 PMUTC
Resolved
August 29, 2024 at 7:00 PMUTC
The issue is now resolved.
Identified
August 28, 2024 at 7:00 PMUTC
Identified
August 28, 2024 at 7:00 PMUTC
This should only affect account that were created with in the last 3 days. We identified that webhooks which use auth headers may not work properly. That results in 'Bearer' auth token not being passed properly to customer webhook. Our engineering team is working on the fix.

360dialog - Webhooks which use auth headers might not work properly – Incident details