360dialog - Some disruptions to the 360dialog Client Hub when Onboarding direct paid accounts – Incident details

All systems operational

Some disruptions to the 360dialog Client Hub when Onboarding direct paid accounts

Resolved
Major outage
Started 3 months agoLasted about 10 hours

Affected

Updates
  • Resolved
    Resolved
    The issue has been fully resolved.
  • Monitoring
    Monitoring
    The issue has been successfully mitigated, and are currently monitoring it to ensure there are no further occurrences.
  • Investigating
    Investigating
    We are aware of an issue that is impacting the Onboarding of new direct paid accounts. Our engineering team is currently investigating. Updates will be posted here as soon as they are available.