360dialog - Webhook for template events not arriving – Incident details

All systems operational

Webhook for template events not arriving

Resolved
Operational
Started 6 months agoLasted 1 day

Affected

360dialog Infrastructure

Partial outage from 11:00 PM to 11:00 AM

Partner API

Partial outage from 11:00 PM to 11:00 AM

Updates
  • Resolved
    Resolved
    Issue resolved
  • Monitoring
    Monitoring
    Issue is now fixed. All of the queued webhook events processed, new webhook events will be processed at normal pace. We are monitoring the situation.
  • Investigating
    Investigating
    We are currently investigating an issue with template events webhook not arriving