Webhook for template events not arriving

Resolved

Operational

Started over 2 years agoMarch 20, 2024Lasted 1 day11:00 PMMarch 22, 202411:00 AMUTC

Affected

360dialog Infrastructure

Partner API

Updates

Resolved
March 22, 2024 at 11:00 AMUTC
Resolved
March 22, 2024 at 11:00 AMUTC
Issue resolved
Monitoring
March 22, 2024 at 10:00 AMUTC
Monitoring
March 22, 2024 at 10:00 AMUTC
Issue is now fixed. All of the queued webhook events processed, new webhook events will be processed at normal pace. We are monitoring the situation.
Investigating
March 20, 2024 at 11:00 PMUTC
Investigating
March 20, 2024 at 11:00 PMUTC
We are currently investigating an issue with template events webhook not arriving

360dialog - Webhook for template events not arriving – Incident details